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The Sun illuminates a crescent on the right side of the moon, while the rest remains dark as the moon
begins to wax towards full during a Waxing Crescent. Those born under this moon are very outgoing and
cheerful, however struggle with trying new things and taking risks. Waxing Crescent couples fall in love
deeply, with 100% dedication and ready to fully commit. During this phase, people are encouraged to
satisfy their curiosity by exploring exotic ideas and locales.
Store owner replied:
Hey,
We are absolutely thrilled to hear that you found the Regio Keychain in Pewter to be sturdy and well made. It means so much to us that our product could serve as such a meaningful token for the Father of your Godson, especially given his FIFO work.
Knowing our pieces bring such special comfort and purpose is incredibly rewarding and reinforces our commitment to crafting items that last and hold deep personal significance.
Thanks again for your wonderful review, and we look forward to the opportunity to serve you again at Moonglow Australia.
I brought the original MOONGLOW necklace.. the blue one about 5-6 years ago and it still glows after being in the sun. This new pink moon I received doesn’t even glow at all. This is false advertising and comes Under the Australian consumer law. It’s also not as good quality as the original one. The back on the one I’ve just received new is scratched.
Store owner replied:
Thank you for reaching out!
In regard to the scratch, could you please send a photo to our Customer Support team via email? They’ll be more than happy to look into this and help resolve it for you. support@moonglow.com.au
As for your pink moon not glowing, it’s important to test this in a completely dark room, as all of our products have a gentle glow-in-the-dark effect.
The glow-in-the-dark section of the moon does need to be exposed to light first to charge. Sunlight works best, so we recommend not keeping your jewellery tucked away during the day!
You can test this by holding your moon face-up in direct sunlight for a few minutes, then taking it into a dark room to see the glow.
Rest assured, as long as your moon has been exposed to light, it should glow! :)
Excellent quality and amazing service. Beautifully packaged too ☺️
Store owner replied:
Hey Jennifer,
We are so pleased to hear that your daughter loves her Mini Ituri Necklace in Silver and the special bond it represents with her boys.
Thank you so much for the review!
I got this necklace 4-5 months ago and it is my favourite piece of jewellery in the world. It's stood up against my baby constantly grabbing and pulling on it the entire time I've had it, the glow lasts for hours and it's so pretty. I always get complimented on it and it's just so meaningful. I'm still so, so happy with the purchase and I'm absolutely shocked how strong the material is! I love it so much!!!
Store owner replied:
Hi Siobhan,
We are absolutely thrilled to hear that your Mini Ituri Necklace has become your favorite piece of jewelry! It's wonderful to know it has stood up so well to everyday life, even with your baby, and that its beautiful glow continues to bring you joy and receive compliments. We deeply appreciate you sharing how meaningful this piece is to you and are delighted to hear you're still so happy with its strength and quality.
Thanks again for your wonderful review and we hope you continue to cherish your necklace for many years to come!
Was a pressi for my mum 72nd birthday she loves it and wears everyday
Store owner replied:
Hey,
Thank you so much for your wonderful review and that beautiful photo! We are absolutely thrilled to hear that the Classic Pendant was such a beloved present for your mum's 72nd birthday and that she enjoys wearing it every day. It truly makes our day to know our pieces bring joy.
Thanks again for choosing Moonglow Australia, and we hope to assist you in finding another special piece soon!
I love my new keyring. It arrived quickly and with no issues at all. I have shown friends and family who love it too. I am already planning on getting one for my partner.
Store owner replied:
Hey,
We are absolutely thrilled to hear how much you love your new Regio Keychain in Pewter! It's wonderful to know it arrived quickly and without any issues, and that your friends and family admire it too. We truly appreciate you sharing your positive experience and are so glad you're enjoying your purchase.
We look forward to helping you find the perfect gift for your partner and welcoming you back to Moonglow Australia soon. Thanks again!
The necklace cane in a very cute pouch, and the lady I met at Fremantle was very nice and was the one who convinced me to buy it
Store owner replied:
Hey,
We're delighted to hear that you love your Regio Necklace! It truly warms our hearts to know that our team member at Fremantle made such a positive impression and helped you find the perfect piece. We believe that every interaction should be as special as our jewelerry, and your feedback reaffirms our commitment to exceptional service.
Thank you for your review!
The necklace arrived today yellow and tarnished. I have seen the full moon pendants and I know they are not that colour.
I have bought from here before and the quality was amazing, very disappointed
Store owner replied:
Hi, thank you for your feedback. We’re sorry to hear that you weren’t completely happy with the piece you received.
This piece is part of our Classic Collection and features one of our original moon image styles, which has a slightly older, more vintage appearance. As one of the first styles introduced by Moonglow, this is part of the character of the Classic Collection and is noted in the product description.
If the piece isn’t quite what you were expecting, you’re more than welcome to reach out to our Customer Support team at support@moonglow.com.au. We offer a 14-day return policy, and our team would be happy to assist you with your options.
Kindest regards,
Team Moonglow 🌙
The goods arrived well packaged & made a perfect specialised gift.
I bought one of these pendants and wore it every day, even in the shower and in the ocean. After 7 years, the chain broke and I unfortunately lost the pendant. I was so impressed with the quality and how well it held up that I decided to purchase a new one!
However, I’m really disappointed to find that the quality has changed. The metal appears to be completely different, and I’m now having an allergic reaction to the cheaper metal, meaning I can no longer wear it. The difference in quality is really noticeable compared to my original pendant.
It’s especially disappointing because I loved my original pendant so much and it lasted me for 7 years with no issues. I was so excited to purchase another one, but unfortunately I can no longer wear it as it is causing an allergic reaction and leaving an irritating rash on my chest.
Store owner replied:
Hi Melissa, thank you for reaching out. We’re so sorry to hear that you’re unhappy with your order.
The original pendant you previously had was our **Classic Necklace in Silver**, which has now been discontinued. Our current **Classic Birthstone Necklace** has the same classic shape, however it is made from pewter rather than silver, so they are two different products. We sincerely apologise for any confusion around this.
We’re also very sorry to hear that you’ve experienced a reaction to the pewter. Our jewellery is designed to be hypoallergenic, so reactions are uncommon, and we’d really like the opportunity to look into this further and find the best resolution for you.
Please email our Customer Support team at **[support@moonglow.com.au](mailto:support@moonglow.com.au)**, and they’ll be more than happy to assist you.
Thank you again for bringing this to our attention, and please don’t hesitate to reach out if you have any other concerns.
Kindest regards,
Team Moonglow 🌙
I bought this for my sister in-law for her birthday as she has worn it once and the moon has fallen out ,I have bought many things from you guys and this is the first I have been very dissatisfied .
I would like a replacement moon to be glued in it was a solar eclipse.
I also bought her in another order a necklace in her moon phase and hoping this one doesn’t fall out .
Thankyou and wait to hear from you
Denise Moroney
westgategal@hotmail.com
Store owner replied:
Thank you so much for reaching and giving us the opportunity to make this right for you. We've since spoken via email and our customer support team has sent you a replacment free of charge, for your moon that went walk-about.
I purchased the LUNAR TIDE necklace, which represents my wedding, which was on a cruise ship, in between NZ and Australia.
I had the ships latitude and longitude coordinates engraved on the back, of where the ship was at the precise moment we got married.
The necklace is absolutely stunning, eye catching piece, especially when it’s glowing! I will treasure this necklace forever. It tells “my wedding story” in such a beautiful and unique way.
Also, would like to thank MADI, for helping me with my purchase, when the NZ website was playing up…. she was such a wonderful person to deal with and helped me with continuing my purchase. Thank you MADI 💐
I received the MOONGLOW keyring, and decided it was just far too nice to be a keyring, so I turned it into a pendant.
I took it to a NZ Jade store in Rotorua, and they made a cord for it, (The young lady who made the cord fell in love with it, and asked for MOONGLOW info so she too could purchase something for herself).
I also had engraving done when I purchased this, with my Grandsons name & birthday.
I sent it as a gift to my son, who received it today. And he loves it!
Such a special piece for my son to wear as his “story of the night my son was born”.
Beautiful keyring, turned into a pendant, that my son, and his, will treasure forever.
I have purchased this for my nephews 21st Birthday in May. He loves unusual things so I am hoping he is going to love this little beauty with the moon of the day he was born.
Honestly this product means a lot to me, i got one with my Mum and Sister. it is beautiful the silver is amazing quality, but definitely use my review as warning to definitely not wear it in water lol.
Store owner replied:
Oh no! We are so sorry to hear your moon fell out, this is very abnormal for our products. Please reach out to our customer support team via email and they will be able to rectify this for you ASAP! support@moonglow.com.au
I love my moon pendants. My identical twin sister got our birth date for my birthday the year before she passed away, 3 years ago. I now have one with an amethyst stone & the moon on the day she passed.
They are the most important piece of jewelley I have. Everybody comments on them.
Thankyou so much 💜
My experience with Moonglow has been second to none.. not everything was perfect but there response and help has been.. thank you too all those involved in the process.. I can’t thank you enough cheers
So in love… Got a necklace with my birth moon when visiting Emundi Markets on a holiday, got home to Victoria and ordered my children’s birth moons on a bracket… wear them everyday ..
